David R. Huennekens and Jean C. Mangun, Department of Forestry, Southern Illinois University, Carbondale, IL 42901

Abstract. Crab Orchard National Wildlife Refuge (CONWR) occupies a unique position among the USFWS refuge system due to its four-fold management objectives: wildlife, recreation, agriculture, and industry. Recreational boating is a major activity with three marinas located on Crab Orchard Lake (COL). The purpose of this study is to characterize boating anglers who patronize COL marinas in terms of sociodemographics, recreational activity, and service preferences in order to assist CONWR decisions about concessionaire contracts. A census of 400 marina slip renters was conducted during summer 1997. Data analysis used a summated scale to quantify perceptions that boating anglers have of other pleasure boaters; the correlation between perceptions about marina management and overall satisfaction was explored. Results indicate a homogeneous population of boating anglers at COL marinas, somewhat younger than hypothesized (mean age 51 years old; 60% employed; 25% retired). Boating anglers express no strong preference for fish cleaning stations or fish equipment retail sales, but do prefer to have live bait, fuel and oil, and security provided. Boating anglers express high regard of houseboaters and low regard of jet skiers. There is a strong positive correlation between regard for marina management and overall satisfaction. These results will be integrated by CONWR into a new marina management plan that recognizes the importance of human dimensions input.